| Name: | Dawn | | Location: | Middlesex | | What they had to say: | 'Just wanted to say a very BIG thank you, only ordered this yesterday and received it today and out of all of my oil burners this is by far the best, I love it.' |
| Name: | Sheila | | Location: | Stourbridge | | What they had to say: | 'Thank you very much for your prompt attention to my request.I received the diffusers by return of post and am totally satisfied with the goods and with the efficient and trouble-free way you dealt with my enqiry. Many thanks.' |
| Name: | Jean | | Location: | Cambridgeshire | | What they had to say: | 'The fragrances are lovely and so is my plate. As always the service is excellent. My house always smells fabulous - so my friends tell me but I must admit I do like the fragrances and the gorgeous containers I have purchased. Suppose I will be shopping again soon.' |
| Name: | Roisin | | Location: | County Londonderry | | What they had to say: | 'I JUST LOVE YOUR PRODUCTS! wOULD LOVE TO BE ABLE TO AFFORD 1 OF EVERYTHING!! THANK YOU SOOOO MUCH! ' |
| Name: | Stala | | Location: | Staffordshire | | What they had to say: | 'Thank you so much for getting me order to me so quickly. Excellent customer service.' |
| Name: | Carol | | Location: | Lancashire | | What they had to say: | 'Thank you for my delivery which I received today. I am so much enjoying my fragrance burner.' |
| Name: | Wendy | | Location: | Cambridge | | What they had to say: | 'WOW.....just received my order...the fragrance lamps are really beautiful. They will be wonderful unusual presents. Thank you also for your prompt delivery and good communication. The packaging is lovely too and looks very classy. Can't wait to treat myself to one soon!' |
| Name: | Ann | | Location: | West Yorkshire | | What they had to say: | 'Thank you for yet another speedy delivery!Just received my oils and have 1 burning already and it's lovely!' |
| Name: | Nina | | Location: | Grimsby | | What they had to say: | 'Very impressed with your good selves order arrived as we speak.' |
| Name: | Michele | | Location: | Kent | | What they had to say: | 'This purchase was a gift- I think you will have yet another convert!Beautiful and perfect as always.' |
| Name: | Zoe | | Location: | Wiltshire | | What they had to say: | 'I have just received one of your beautiful frangrance lamps and the Morrocan Spice fragrance, i am so impressed the lamp is simply stunning, of excellent quality and really looks fantastic, the fragrance is amazing, not at all false but very warming and natural smelling, i have now ordered 2 more for the flat together with the vanilla fragrance - i am really looking forward to getting them, i am so glad i found your wonderful products and highly recommend them, thankyou so so much - from a very happy customer XX ' |
| Name: | Diane Neve | | Location: | Norfolk | | What they had to say: | 'I love this product but husband & son find it rather overpowering. Perhaps I'll get rid of them & keep the fragrance.' |
| Name: | Captain Wow | | Location: | Perth and Kinross | | What they had to say: | '...The Tube Incense sticks are all beautifully packed in gift boxes and make a lovely addition to a Christmas stocking. My favourite scent is the green tea - it perfumes a room with subtle hints of crisp botanicals and lingers for many hours....' |
| Name: | Pamela | | Location: | Glasgow | | What they had to say: | '...Thank you very much for your very quick delivery. I purchased this to celebrate a year in our new home, and this lamp will be on display on our hall console. Thank you again and I will recommend to friends and family...' |
| Name: | Mrs Carter | | Location: | West Yorkshire | | What they had to say: | '...Thank you so much for the fantastic service; I placed my first order with you yesterday and took delivery less than 24 hours later. The lamp is exquisite, and the oil is fragrancing my home as I type. I couldn't have wished for better service - thank you again...' |
| Name: | Bruce | | Location: | York | | What they had to say: | '...a brilliant speedy and efficient service....' |
| Name: | Sue | | Location: | N/A | | What they had to say: | '...Loved the smell [Cedarwood & Black Pepper], bought the product originally at a gift ware party. Ordered the refills one afternoon and they were delivered the next day. Excellent service. The original bottle is beautifully packaged and makes a lovely present....' |
| Name: | B. Wakeman | | Location: | Bishopthorpe, York | | What they had to say: | '... I came across your company at the Harrogate Craft fair and made a large purchase for my Lady Captain Day in August this year As I needed 2 more peices I ordered on line and must how pleased I was with your exellant service from the ease of ordering to the speedy delivery Thank you very much...' |
| Name: | L. Venner | | Location: | Benfleet, Essex | | What they had to say: | '... have just received My order from you, just had to e-mail to say a VERY BIG THANK YOU. I am delighted with the beautiful Lamps. Also your service has been EXCELLENT. Thank you for sending & sorting my order so promptly & efficiently. I will definitely be coming back. Linda...' |
| Name: | J. Fox | | Location: | North Yorkshire | | What they had to say: | '...The two items I ordered are beautifully packaged and after trying them out myself, guess what family and friends will be receiving this year for birthday and Christmas presents!...' |
| Name: | Julia | | Location: | Isle of Man | | What they had to say: | '...Thank you so much, I received my order today (Friday) the products are excellent... Thanks again for you efficient service. Regards Julia...' |
| Name: | Jenny | | Location: | Mid Glamorgan | | What they had to say: | '...I just wanted to say thank you for all the lovely products that turned up today... Excellent service,price & products like yours are very difficult to find and again everything is perfect.Many thanks again & I hope to be ordering again very soon! Jenny...' |
| Name: | Anne-Marie | | Location: | Co. Limerick | | What they had to say: | '...Just a short note to confirm that our order arrived today. I am delighted... the quality of your products is superb (as you already know!!). Once again, thank you for the prompt handling of my first order. Much appreciated...' |
| Name: | Gene | | Location: | Devon | | What they had to say: | '...Thank you very much for your rapid response... Using the web store was a pure pleasure and I thank you again. |
| Name: | Bárbara | | Location: | Madrid, Spain | | What they had to say: | '...I yust received my parcel. Thank you for the great service and FANTASTIC product!!! I´ll be back to you soon Many thanks and happy christmas Bárbara...' |
| Name: | Karen | | Location: | Hertfordshire | | What they had to say: | '...I received your parcel today, What can I say, Thank you very much for sending... It is much appreciated, thank you...' |
| Name: | Catherine | | Location: | Argyll | | What they had to say: | '...our order was delivered on Thursday. We are delighted with the quality of the goods and will be back for more...' |
| Name: | Kim | | Location: | Cheddar, Somerset | | What they had to say: | '...Just to let you know, I have received my order. Thank you so much for the speedy delivery - fantastic service! Oh, the products are fantastic too! Thanks again, Kim...' |
| Name: | Mick | | Location: | Newquay, Cornwall | | What they had to say: | '...Wow! we recieved a parcel this morning with the replacement oils, many thanks for your prompt and efficient service...' |
| Name: | Cathy | | Location: | Glasgow | | What they had to say: | '...Many thanks for your usual excellent service!...' |
| Name: | Beth | | Location: | Warrington, Cheshire | | What they had to say: | '...What a wonderful service - goods received, thank you. I look forward to shopping with you again...' |
| Name: | Cath D. | | Location: | Dunoon | | What they had to say: | '...thank you for such a speedy response to my order i was amazed to receive it the next day. Wonderful service...' |
| Name: | Julie | | Location: | Rutherglen, Glasgow | | What they had to say: | '...Thank you very much for your speedy response. I took delivery of my items today and am very happy with my purchases...' |
| Name: | Ruth | | Location: | Durham | | What they had to say: | '...Many Thanks! I must say I cannot fault your customer services, just great!...' |
| Name: | Jan | | Location: | Staffordshire | | What they had to say: | '...Thank you for your quick response. Your customer after sales are excellent...' |
| Name: | Louise | | Location: | Edinburgh | | What they had to say: | '...Thank you for your help and I very much appreciate you sending me the Lamp Fragrance... I am sure I will be ordering again as I seem to have become addicted and want my friends to have one too! Could you also put in one of your leaflets as it is a nice thing to read through...' |
| Name: | Mrs Walters | | Location: | Nottinghamshire | | What they had to say: | '...Could you please advise when "Orange & Cinnamon" Lamp Fragrance will be back in stock, as I would like to order at least 4. Have just received my order and it is fabulous. Many thanks...' |
| Name: | Richard | | Location: | Canterbury, Kent | | What they had to say: | '...Thank you for your extremely prompt response to the above order which arrived this morning only 24 hours after I had placed it...' |
| Name: | M. Simmons | | Location: | Dorset | | What they had to say: | '...Yours was the ONLY authentic, neither sickly nor fake smelling Vanilla candle. Without fail it burned cleanly and evenly ....plus, it was actually fragranced which is more than one can say of most fragranced candles. It smelled like something delicious was baking in the oven...' |
| Name: | Anne | | Location: | Sheffield, South Yorkshire | | What they had to say: | '...The goods arrived today, thank you for your valued support. i shall certainly be ordering again soon!...' |
| Name: | Val | | Location: | Nottinghamshire | | What they had to say: | '...lamp has arrived "safe and sound". Many, many thanks for the speedy service - the lamp is just beautiful. |
| Name: | R. Knight | | Location: | Leicestershire | | What they had to say: | '...I appreciate the excellent customer service...' |
| Name: | Susan | | Location: | Newcastle upon Tyne | | What they had to say: | '...Hi - just wanted to write and say thank you for my lovely fragrance lamp and oil... It's gorgeous! I was also surprised it arrived so quickly - very impressive! |
| Name: | Diane H. | | Location: | Mansfield, Nottinghamshire | | What they had to say: | '...Just to let you know I received my order yesterday - just over 24 hours after placing it. I'm really pleased with it and your excellent customer service. I shall certainly shop on-line with you again...' |
| Name: | M. Fennick | | Location: | Durham | | What they had to say: | '...My order has arrived today - excellent service. Thank You...' |
| Name: | Betty | | Location: | Derbyshire | | What they had to say: | '...Many thanks for your help I have now completed my order, as you can probably tell making purchases over the internet is quite a new thing for me. Can I just say we have had a lamp bought as a present and I am delighted with it...' |
| Name: | Anita | | Location: | Bristol | | What they had to say: | '...Great product, I think these are the best diffusers on the market. ! I will definetly stay a customer. !!...' |
| Name: | Marjorie | | Location: | Chester | | What they had to say: | '...Just a quick note to say a big thank you for sending me [my order] I received it Saturday morning so that was very quick. After such great customer service I intend to buy a couple more as Christmas Presents. Thank you again...' |
| Name: | Nancy | | Location: | Devon | | What they had to say: | '...Thanks so much for your understanding, they can deliver any time of any day and if we're not in they can leave it in the garage. I love your diffusers, we first came across them staying in a B&B in Devon and purchased two direct from the landlady so I'm very glad to be able to still have access to them. Best Regards Nancy..' |
| Name: | Pat | | Location: | Middlesex | | What they had to say: | '...Many thanks - my order arrived within 24hours of placing it - very impressed...' |
| Name: | W. Chambers | | Location: | West Yorkshire | | What they had to say: | '...Thank you very much for sorting this out for me... I have to say that your customer care and service is 100%. It’s a pity that more companies don’t realise just how important it is. I was already impressed with your company for sending me a new decorative crown to replace the one I had damaged, but you have excelled yourselves even more now. I will certainly be passing on your name to all my family and friends. Thank you so very much. Take care...' |
| Name: | Jean | | Location: | East Sussex | | What they had to say: | '...Many thanks for updates on delivery of my order. What a boon that is when you can so easily miss a delivery because of the 'guess factor' of when it may arrive. The whole transaction was brilliant. Order was processed with speed. The goods arrived professionally packed and the item is ab fab...' |
| Name: | Diane | | Location: | Staffordshire | | What they had to say: | '...Goods received the following day from your notification. Thank you very much for the efficient and prompt service and communications...' |
| Name: | Elaine | | Location: | Shropshire | | What they had to say: | '...Thank you for the quick service and delivery, I am very happy with my order...' |
| Name: | Amanda | | Location: | Newcastle upon Tyne | | What they had to say: | '...Many thanks for my recent order update, and the speedy service on the second delivery, I will continue to recommend you and look forward to ordering again! Kind regards, Amanda...' |
| Name: | Mrs Cooper | | Location: | Wiltshire | | What they had to say: | '...Many thanks for your herlp - recieved safely...' |
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|  | Survey |  | How you like the new design of our Lamp Fragrance Bottles? |
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