Rewards

Ashleigh and Burwood rewards Ashleigh & Burwood are delighted to introduce

Ashleigh & Burwood Rewards

Ashleigh & Burwood Rewards is a token of our appreciation for your continued interest in Ashleigh & Burwood Home Fragrance products.

What does A&B Rewards Mean for Me?

Rewards gives you the opportunity to get more from your Home Fragrance supplier. Here at A&B we understand that the credit crunch will affect us all. Instead of providing you with offers on specific products which you may not necessarily want or need, we have decided to offer you a series of ways in which you can pay less or even receive for free the products which you choose and which you want.

Here are some of the ways that A&B Rewards will be helping you:

Extras:


 

How Do I Join and Start Receiving the Benefits?

The answer is probably - YOU ALREADY ARE!! If you've already registered on this site then you are already part of A&B Rewards. When you register / registered you are given the choice to receive correspondence from us, as long as this is opted for you will be fully part of Ashleigh & Burwood Rewards. (you will still receive loyalty points for every product you purchase regardless of if you have opted in or out) By allowing us to contact you via the email address you have registered with you will be elegible for all sorts of Discount Codes and Gift Vouchers. You've probably already received Loyalty Points for the purchases you have already made.

What's the Catch?

No catch. If you don't want to partake in A&B Rewards then simply ignore it. We're not going to force you.

 

I'm Still Not Sure What Ashleigh & Burwood Rewards Is, Please Explain...

OK, here's a brief explanation of each one of the ways that Rewards will help:

Special Offers

Your standard offers such as half price Lamp Fragrance with each Lamp Purchased for example. These offers are normally accessable from the product page itself. As long as you have selected to receive our emails, you will be kept informed by email of all Ashleigh & Burwood Special Offers so that you don't miss out.

Discount Codes

A Discount Code (otherwise known as a coupon if you have reached the site from a link within one of our emails) is normally received for either completing Customer Questionnaires or from Special Offers Ashleigh & Burwood are running online. Discount Codes will normally be placed into your basket via the use of a link in an email sent to you from Ashleigh & Burwood. Alternatively you may enter this code during the checkout process to receive discounts on your order. Discount Codes can only be used once to obtain a specific percentage discount off of your basket total - for example 10%.Discount Codes can only be used once per customer.

Gift Vouchers / eVouchers

Similar to Discount Codes in the respect that you normally receive these for completing Customer Questionnaires, Competitions or from Special Offers. However Gift Vouchers / eVouchers are normally a set amount of money that you use to reduce the final basket total for an order. Furthermore, you can continue to use a Gift Voucher on multiple orders until all of the money has been used. Once the value of the Voucher has been reduced to 0 the Voucher will become inactive. Gift Vouchers / eVouchers will expire 36 months after the creation date. You cannot use more than 1 Gift Voucher / eVoucher on any 1 order and they cannot be used in conjunction with Loyalty Point Redemtions or other Discount Codes. (This is a site limitation and we are working to rectify this issue - we will keep you updated)

Loyalty Points

Loyalty Points are one of the most exciting functions associated with Ashleigh & Burwood Rewards. Every product you purchase through this website will earn Loyalty Points for the account you use to place the order. For every £1 you spend you will receive 1 Loyalty Point (worth £0.03) . You can start to redeem points you have earned from previous orders during the checkout process for money off your current order at any time, so it is completely up to you whether you save or spend. You can see at the bottom of the shopping basket how many points your pending order is worth, how many points you have collected, your point value in £s, and the option to use these points to redeem money off (this is via a checkbox above the checkout button). Although you will receive Loyalty Points for every product you purchase, you cannot redeem Loyalty Points in conjunction with any other form of discount. When redeeming your Loyalty Points against an order please be aware of the following conditions:

If your order is worth more than the total value of your Loyalty Points then you must redeem all available Loyalty Points at that time. For example if your order is worth £18.00 and you have £16.00 worth of Loyalty Points and you wish to redeem Loyalty Points against this order then you will have to use all of your Loyalty Points. If your order value is less than the value of your Loyalty Points then you will only be required to spend the equivalent amount of points for this order and your order total will be reduced to £0.00. For example, if you have saved 1200 Loyalty Points (point value = £36.00), and wish to redeem these against an order worth £18.49, you must use 617 points in one go to cover the total cost of the order. Points not used during the redeeming process will remain in your account until they have been redeemed or they expire. Loyalty Points have a lifespan of 120 months and will expire after this period.

To view how many valid Loyalty Points you have collected so far, click on 'Your Account' and Select the 'Order Information' tab to display details of every order you have placed online within the last 24 months. Here you will also see your current and pending Loyalty Points values.

n.b. Loyalty points can only be redeemed against orders from www.ashleigh-burwood.co.uk and must be redeemed within 120 months of being earned. Loyalty points cannot be used in conjunction with any other form of discount and only against the account of which they were collected. Absolutely no cash alternatives will be offered.

Facebook Share Discount / Loyalty Points Bonus

On the Basket page there will be an option to share with Facebook, click on this button and follow the on-screen prompts to log in to your Facebook account and share your purchase. Once you have successfully shared, a coupon code will automatically be added to your basket and the discount / loyalty points bonus applied. The system handles the discount / loyalty points bonus intelligently, in that the coupon code cannot be added without sharing / posting to your wall. If you remove the coupon discount / loyalty points bonus before completing your purchase, you can add it back without having to post to your wall again (as long as you don't close your browser window). So before proceeding through the checkout make sure to share each time you make a purchase to get your discount / loyalty points bonus.

n.b. Please note Facebook discounts / loyalty points bonuses are subject to change so please check back for the most current offer. They also cannot be used in conjunction with any other discount codes / coupons / loyalty points bonuses or current loyalty points.

Tell A Friend Share Discount / Loyalty Points Bonus

On each product page there will be an option to Tell A Friend, click on this button/link and follow the on-screen prompts to fill in the form and share the product via email. Once you have successfully shared, a coupon code will automatically be added to your basket and the discount / loyalty points bonus applied. The system handles the discount / loyalty points bonus intelligently, in that the coupon code cannot be added without sharing / submitting the form. If you remove the coupon discount / loyalty points bonus before completing your purchase, you unfortunately cannot add it back at this present time, without repeating the process. So before proceeding through the checkout make sure to share each time you make a purchase to get your discount / loyalty points bonus.

n.b. Please note Tell A Friend discounts / loyalty points bonuses are subject to change so please check back for the most current offer. They also cannot be used in conjunction with any other discount codes / coupons / loyalty points bonuses or current loyalty points.

Wish Lists

Wish lists are ideal for special occasions and can be shared with your family and friends.

It couldn't be easier to create a wish list. Simply browse our website and when you find a product you like, click on to it and a large product image will be displayed. Scroll down and click on the middle of 3 buttons - 'Add to Wish List'. Continue browsing and do this for each of the products you are interested in. You can now refer back to your list at any time, or distribute your list to friends and family by clicking on 'Distribute List'.

If you would like to add an item to your wish list, simply Sign In or create a New Account.

If you would like to view a wish list belonging to a friend or family member, perhaps to purchase an item for them, please enter their e-mail address.

Event Reminders

Coming Soon...

Questionnaires

There are currently no questionnaires active, please check back for future questionnaires.

We are always interested in learning more about our customers needs and preferences, and to use this to develop and create products which our customers really want. To help us with this, we will from time to time on the website put up questionnaires which can be completed in exchange for a Discount Code / Gift Voucher. These can work in a few different ways and should be explained in the introductory text before you fill out the form. Please be aware that Questionnaires remain active and visible to you even if you have submitted your answers and redeemed the Reward. This remains here so other people can access it and claim their rewards. You may fill out each form as many times as you like, however you will only receive one code per questionnaire and each code will only be able to be used once per customer.

View Questionnaires >>

If you have questions about Ashleigh & Burwood Rewards please Contact Us

 Customer Care: +44 (0)1932 267 060  Mon - Fri 9am - 5pm

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